Accessibility Statement

Cruise Bag Drop is committed to making our website accessible and easy to use for as many people as possible.

This website is operated by TILT Partners Ltd, trading as Cruise Bag Drop.

Our website provides information about our luggage storage service near Southampton cruise terminals, including how the service works, our location, pricing and contact details. The current site is designed as a simple one-page website with clear calls to action, map information and policy links.

Our aim

We want visitors to be able to:

  • Read the website clearly on desktop, tablet and mobile devices
  • Navigate the website using a keyboard where possible
  • Understand our service, pricing and location without unnecessary complexity
  • Contact us if they need help or information in another format
  • Access our Terms and Conditions and Privacy Policy easily

Accessibility features

We aim to support accessibility by using:

  • Clear headings and page structure
  • Plain English wherever possible
  • Strong colour contrast between text and background
  • Large, readable text
  • Simple navigation
  • Descriptive buttons and links
  • Mobile-friendly page design
  • Alternative text for important images where possible

Known limitations

We are continuing to improve the website and there may be some areas that are not yet fully accessible.

Possible limitations may include:

  • Some images or map screenshots may not contain full text alternatives
  • Embedded maps or third-party tools may not be fully controlled by us
  • Some PDF or downloaded content, if added in future, may not be fully accessible
  • Some older browsers or devices may display the website differently

If you find a problem, please let us know so we can review it.

If you need information in another format

If you need any information from this website in another format, such as larger text, plain text, or by email, please contact us.

We will do our best to respond as soon as reasonably possible.

Reporting accessibility problems

We are always looking to improve the accessibility of our website.

If you find any accessibility issue, please contact us and tell us:

  • The page or section where the problem happened
  • What you were trying to do
  • What device, browser or assistive technology you were using
  • Your contact details if you would like us to reply

Please email: hello@cruisebagdrop.co.uk

Third-party content

Some parts of the website may link to or use third-party services, such as Google Maps. We cannot always control the accessibility of third-party websites or tools, but we will try to offer key information directly on our own website where possible.

Physical accessibility

Cruise Bag Drop operates from: Unit M Studio, West Quay Road, Southampton, Hampshire, SO15 1GZ

If you have mobility requirements or need assistance when dropping off or collecting luggage, please contact us before visiting where possible. We will do our best to help.

Review of this statement

We will review this Accessibility Statement from time to time, particularly when we make changes to the website or add new features.